Get To Know

Jo Billing, Co-CEO

What are you most passionate about in your role at JOST&Co?

I’m passionate about people – both growing our team of amazing JOSTers within a culture they love, and helping our clients to become better leaders.

What career journey have you taken to get here?

I’m a consultant at heart. My professional journey started back in the 90s as a graduate with Arthur Andersen. The firm eventually relocated me to South East Asia in the early 2000s – then Enron happened, Arthur Andersen collapsed, and we were all sent home. After that I worked in smaller consulting firms and corporates, such as Coles Myer, ANZ Bank, Lonely Planet and BP, before starting JOST six years ago with Stella.

What’s the best bit of career advice you’ve received?

If it feels wrong, it is wrong. That’s another way of saying finding the right cultural fit is critical. Don’t stay somewhere unless it is a place where you can be your best and do great work.

What do you love to do when you’re not at work?

When I’m not working, I’m walking. I recently walked the 156km Seoul Trail in Korea, the 60km Coastrek on the Mornington Peninsula and the 62km Jatbula Trail in the Northern Territory.

What’s something few people know about you?

I’m terrified of birds and bats… which can be a problem for an avid bushwalker.

Who is a leader you admire?

The former CEO of Lonely Planet – Judy Slatyer. When I worked for her, she always demonstrated authenticity, honesty and humility. She showed me what valued-based and compassionate leadership looks like for people at every level of an organisation.

What is the most important attribute a leader needs? 

Compassionate leadership. Without this, it makes it very difficult for leaders to connect with their teams and provide clear guidance and support in solving complex problems and developing teams.

What’s the most memorable advice you’ve ever been given about leadership?

A former boss of mine, Ken Jefferd, told me that I needed to identify and know my weaknesses then surround myself with people who are great at those things. He walked the talk when it came to that good advice.